OpenAI Launches Real-Time Voice AI Agents
OpenAI unveils voice-powered AI agents designed to automate customer service calls with human-like conversation abilitie…
🏷️ Customer Service
3 articles about 'Customer Service'
Grab Deploys Gen AI Customer Service Agent Across ASEAN
Southeast Asian superapp Grab rolls out generative AI-powered customer service agents across 8 markets, aiming to resolv…
Philippine BPO Industry Embraces AI Copilots
The Philippines' $38 billion BPO sector is rapidly deploying AI copilots to boost agent productivity and customer satisf…
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